Frequently Asked Questions

We support a wide range of industrial and commercial environments — including tanks, vaults, silos, utility spaces, and elevated structures. Whether it’s maintenance, inspection, or shutdown work, our team provides standby rescue, supervision, and compliance oversight. 

Yes. Our 'Confined Space Rescue' and 'Rope Rescue' (high-angle) training programs are based on the NFPA 1006:2021 Technical Rescue Standard but tailored for the commercial environment. In practice that means that we train or personnel in the same skills and knowledge required of Fire Department technical rescue personnel but we omit a few elements that are not relevant to commercial rescue teams. Some of our personnel are also active firefighters including technical rescue trained personnel. Our Rope Access personnel are trained and certified under either the SPRAT or the IRATA training and certification standards, and each are independently evaluated/assessed by a 3rd party representative of SPRAT or IRATA.

Absolutely. We’re well-versed in provincial and federal regulations, including Ontario Regulation 632/05, the Canada Labour Code, and others. We’ll help you navigate the rules specific to your jurisdiction to ensure full compliance and peace of mind. 

A first aid attendant provides basic medical care after an incident. Our rescue technicians are trained to safely enter hazardous environments and extract workers using specialized equipment and protocols — often before emergency services can even arrive. 

Yes, we can — but with some important limitations.
There’s only so much that can be effectively taught in a day or two, and even less that can be reliably recalled in a high-stress emergency weeks or months later.

That’s why we keep our customer rescue training focused on basic, plan-specific procedures — the essentials your team needs to respond safely and effectively.

Contact us to discuss your site and training needs — we’ll help you build the right solution.

Yes — we offer both. We can train your team to meet regulatory standards and also provide certified technicians for on-site support during high-risk work. Whether you need short-term coverage or ongoing support, we tailor our services to fit your needs. 

While we do our best to accommodate short-notice requests, we recommend booking as early as possible — especially for complex jobs or shutdowns. Contact us to discuss your schedule and we’ll do everything we can to make it work.